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Terms & Conditions


Goods will only be dispatched when payment is received via credit/debit.card ,Cheque(must be cleared) or bank draft. (contact us if bank details are required)

Delivery will be between 2-14 days.

Please contact us if you have been notified that your item has been dispatched and you have not received the item within 3 days.

You have the right to cancel within 7 days for any reason .If contract is cancelled all delivery and return charges are the responsibility of the buyer. If goods are found to be faulty within the 7 days responsibility for delivery and returns will be met by us.

All cancellations MUST BE IN WRITING by email or post within 7 days and an authorisation given by CENTRESHOT to send goods back.

All RETURNS ,contact CENTRESHOT BEFORE sending goods back to us, for an authorisation number,as this will quicken the process. We will not be responsible for any postage costs to return to Wholesaler if warranty is expired.

If we cannot honour the agreement through lack of stock we will contact you with an expected delivery date. If this is not satisfactory we will refund all monies paid by the same method of payment, within the statutory time scale. i.e 30 days

If the item is a SPECIAL ORDER i.e. It is not a stock item or colour, you DO NOT lose the right to cancel. Although if the order is cancelled after the item has been dispatched by the manufacturer there will be a handling charge of 15% to cover cost of the carriage of this item. All CUSTOM items i.e. items created for you with your requirements e.g arrows cut to your measurement or bow grips made with your stated colours and make(other than all black) will NOT be regarded as a returnable item. You will then lose your right to cancel.

Many items will require a signature please be aware of this when entering a delivery address. If Item is returned through non -delivery then you will be charged ALL carriage charges, at cost.

After receipt of acceptance email, please advise us by email immediately if a specific delivery day is required. We will do our best to send out the item for that date, but we do not take responsibility if the item is delayed by the carrier concerned.



These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by CENTRESHOT Archery Supplies 50,Fruitlands Malvern Wells, Worcestershire. WR14 4XA, UK. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at or 01684 579109

The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. [Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
Ownership of rights
All rights, including copyright, in this website are owned by or licensed to CENTRESHOT. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only. If there is at any time a discrepancy regarding price or discription we will contact you using the details you give us with the order placed.
Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
All orders are subject to acceptance and availability. If the Goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.
Ordering errors
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
The prices payable for goods that you order are as set out in our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information.
Wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.
Payment terms
We will charge your credit account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.
Delivery charges
Delivery charges vary according to the type of goods ordered and cannot be refunded.
10.1 – Our delivery charges are set out in the checkout area in our website.
10.2 – Please note that we are only able to deliver to addresses within the United Kingdom within our delivery charges, this excludes the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland and the Channel Isles. These areas you will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. If this is the case we will inform you before we send the goods so you may cancel the contract should you wish to do so.
10.3 – We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Small and inexpensive items (those that will fit through a letterbox; will be sent by Royal mail 1st class post. All items above £50.00 in price or medium size parcels will be sent via Royal mail Special delivery. Large parcels will be sent by carrier or direct from the manufacturer, for which you will have to sign for. Please take this into account when you include the delivery address on your order form. We cannot accept any liability for any loss or damage to the goods once they have been delivered. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
10.4 – You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
Acknowledgement and acceptance of your order
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.
Cancellation rights
13.1 – Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made to order items such as shafts cut to size or any goods especially ordered or made to your requirements.). You do not need to give us any reason for canceling your contract but you will be required to pay for the out going delivery charges (see 9). You will need to notify us by email or in writing within 7 days, if you wish to cancel your contract.
[13.2 – You cannot cancel your contract if the goods you have ordered are newspapers or magazines or if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you.]
13.3 – If you have received the goods before you cancel your contract then [unless, under clause 13.2, for which you do not have a right to cancel] you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
13.4 – Once you have notified us by email or in writing that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT
The goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
13.5 – You will be re-credited for the costs incurred in returning faulty goods
Cancellation by us
14.1 – We reserve the right to cancel the contract between us if:
14.1.1 – we have insufficient stock to deliver the goods you have ordered;
14.1.2 – we do not deliver to your area; or
14.1.3 – one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
15.1 – If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable).
If you notify a problem to us under this condition, our only obligation will be, at your option:
15.1.1 – to make good any shortage or non-delivery;
15.1.2 – to replace or repair any goods that are damaged or defective; or
15.1.3 – to refund to you the amount paid by you for the goods in question in whatever way we choose.
15.2 – Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract
15.3 – You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
15.4 – Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at (insert postal address) and all notices from us to you will be displayed on our website from to time.
Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
You acknowledge and agree to be bound by the terms of our privacy policy.
Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.



You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: Mrs Janice French 50, Fruitlands Malvern Wells Worcestershire WR14 4XA or by email at

Retail Shop Opening Times

Mon, mail order only (unless by appointment)
Tuesday..........10am till 5.00pm
Wednesday .....10am till 5.00pm
Thursday.........10am till 5.00pm
Friday............. 10am till 5.00pm
Saturday..........9.30am till 3pm
Sunday. By appointment only

If these times do not suit please contact us as we will be able to make a special appointment for you for your convenience

Payment Options


Payments are made on the secure Paypal site. You do not need a Paypal account to make a purchase. On the PayPal site you can pay directly via credit or debit card, to do this, when you get to the PayPal page click on the "Continue" link in the following area: We do not store your card details, we don't even see them. When you purchase goods from us it is done via a secure server using Paypal's 128 bit SSL encryption. (the highest available commercially)

Alternatively you can:

- Send us a cheque (allow 5 working days)
- Send us a BAC's Payment (contact us for details)
- Contact us by phone with your credit/Debit card no:
- We can take all UK credit /debit cards, but regret we are unable to take American Express directly by phone.( This card can be used in conjuction with paypal.) We regret to say that due to our low prices and the charges we recieve from the banks there will be 50p surcharge for any card payment less than £5.00 paid directly to us by phone.

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